Building in Public
Building SSM
I never planned to launch SSM.
It came out of a weekly call inside someone else's community. No pitch, no funnel, no strategy. Just transfer. A few months in, people started asking me to build my own thing. 318 operators later, here we are.
The weekly call
I was doing a weekly call inside another community. Not mine — someone else's. They invited me to come share what I was doing with outbound, systems, connector stuff. Cool. I showed up.
And I just... gave everything away.
Not strategically. Not as a funnel. I genuinely enjoyed breaking down what was working — the infrastructure, the frameworks, the operational side that nobody talks about. Every week I'd show up, share what I was building in real time, answer questions for an hour, sometimes two. No pitch at the end. No "if you want to learn more, check out my course." Just pure transfer.
(Looking back, this was probably naive. But it was also the most authentic thing I've ever done in business.)
The ask
After a few months, the DMs started. Same message, different words — "Do you have your own community?" "Can I pay you to coach me?" "When are you launching something?"

I kept saying no. I didn't want to be a course guy. I didn't want to be a guru. myoProcess was printing real cash from real client work — why dilute the focus?
But the requests didn't stop. And the people asking weren't random. They were operators already in the game, already making money, who wanted the specific systems I was sharing on those calls.
So I said fine.
What SSM actually became
I launched with zero marketing. Told the people who'd been asking, opened the doors, started teaching the full framework — not the surface outbound stuff, but the connector model, the operational systems, the infrastructure that lets you scale without hiring a team of twenty.
The surprise was the inversion. The community taught me as much as I taught them. Every member who implemented and hit a wall showed me where the gaps were. Every win showed me what to encode harder. The feedback loop was instant, brutal, and worth more than anything I could've charged for it.
Connector OS was born inside that loop. I kept seeing the same operational bottleneck across dozens of members, so I built the tool to fix it. Different story.
The lesson
Apparently the thing I was avoiding — being "a course guy" — was a misframing. I wasn't avoiding a category. I was avoiding the people who occupy it. The work itself was already happening, every week, for free, in someone else's Zoom.
The demand wasn't pulled into existence by a launch. It accumulated, quietly, while I was busy being precious about what I wouldn't become.
The operator memo.
One essay every Saturday. What I'm building, what the market is doing, what most operators are missing. No fluff.
